A. WHAT INFORMATION DO WE COLLECT?
When you subscribe to Think Outside, we collect non-personal information such as your age, gender, and other demographic information. We use this information when considering future products to include in our service, evaluate the performance of our site, and to generate anonymous statistics on our subscriber base.
Think Outside automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request.
In order to use some Services, you may be required to complete the applicable registration form accessible on the Site. All persons who register are referred to as “Registered Users.” Some Services may not require registration. We collect and maintain records of all data provided through such registration forms, e.g. your name, e-mail, mailing and billing addresses, passwords; this also includes information about your child, e.g., your child’s name, birthday, interests, and gender. For example, individual users who desire to order a Product (as defined in the Terms of Service) must provide certain contact information, shipping information, billing information, and financial information (e.g., a credit card number and expiration date), which will be collected by us or our third party payment processing service providers.
For some Services, each Registered User may be provided a unique username and password that enable access to the Service. We may track the use of those usernames and passwords in order to collect and maintain records of individual transactions conducted through the Services by Registered Users, and those records may be associated with each Registered User’s individual account profile within the Company system.
We also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us via email regarding support.
We also collect and maintain records of information that you voluntarily provide to us. For example, we may ask you to participate in a survey, and may ask you to provide Personal Information, such as age, gender, or other demographic data. If you enter into a contest or promotion on our Site, we will collect the information you provide to participate in the contest or promotion. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the email, in order to send you a reply. When you post messages on the message boards of our Site or social media accounts, the information contained in your posting will be stored on our servers and other users will be able to see it. However, unless such information is necessary for the Service or required by the Terms of Service, we do not require you to provide such information to us.
B. LOG FILES
Like most websites, we automatically gather certain information about our Site traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site, and to gather demographic information about our user base.
We do not link this automatically collected data to personally identifiable information.
D. SERVICE-RELATED ANNOUNCEMENTS
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
E. CUSTOMER SERVICE
Based upon the personally identifiable information you provide us, we will send you a welcoming email to setup your account. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at support@ThinkOutsideBoxes.com.
F. ID AND ADDRESS VERIFICATION
We use a third party to verify your identity and address for shipping purposes.
G. GOOGLE ANALYTICS
H. USE AND DISCLOSURE OF COLLECTED INFORMATION
Think Outside uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in Think Outside’s user registration databases when you register with Think Outside. IP addresses may be used for various research purposes, and/or delivering unique functionality to our service.
We also use information collected through the Site and the Service to communicate with Registered Users from whom such information was collected in order to provide promotional materials about us. However, unlike communications which are necessary to provide Services, promotional communications are optional, and we will refrain from sending that kind of information to you if you inform us that you prefer not to receive them, as described in more detail below.
We use Non-Personal Information in a variety of ways, including, but not limited to, evaluating the performance of the Site and Service and the general preferences of users, or to generate anonymous statistics for our benefit or for our business partners. Because Non-Personal Information is entirely anonymous, and therefore can never be used by us to identify you, this policy does not limit our ability to use or disclose Non-Personal Information. We may create Non-Personal Information records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you.
If we collect information through the Site and/or the Service that you provide to us voluntarily through online forms, social media outlets, surveys, email communications, or by other means, we will treat that information as described above, as applied to both Personal Information and Non-Personal Information.
We may use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, go to www.networkadvertising.org/managing/opt_out.asp.
If you enter and win a contest or other promotion, you expressly consent to (a) Company providing your Personal Information (e.g., your name and address) to the third party, if any, providing the prize for the contest or other promotion, solely to provide you such prize and (b) Company publicly disclosing your name and the fact that you won the contest or promotion. If we will be disclosing additional Personal Information in connection with a contest or other promotion, we will disclose that to you in a separate notice prior to your entering the contest or other promotion. By entering such contest or other promotion, you expressly consent to such disclosures.
I. CHOICE, OPTING-IN OR OPTING-OUT FROM OPTIONAL COMMUNICATIONS
We may from time to time provide certain opportunities for you to indicate your preferences regarding how we use and/or disclose information collected about you from the Site and the Service.
It is the policy of Think Outside to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to users via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Site, as determined by Company in its sole discretion. Think Outside reserves the right to determine the form and means of providing notifications to our users. By providing Think Outside with your email address, you consent to us using such email address to send you notices in lieu of postal mail. We may also use your email address to send you other messages, including changes to Think Outside features and special offers. You may opt out of certain notifications by sending an email to support@ThinkOutsideBox.com.
Opting out may prevent you from receiving email messages regarding updates, improvements, or special offers, and you may not opt out of certain types of notices, including but not limited to announcements regarding certain products, support of the Site, and other notices as may be required by law (also see Section D above). If you or we have provided any third party with your information, you will have to contact such third-party directly with any opt-out request.
We do not maintain responsibility for the manner in which third parties use or further disclose Personal Information collected from you through the Site or Services, after we have disclosed that information to those third parties. However, we do require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this policy as Necessary Communications and/or Necessary Disclosures, you must not use the Site or any Service.
The Site contains links to other Websites. Please be aware that we are not responsible for the privacy practices or the content of such other Websites. We encourage our users to read the privacy statements of each and every Website they visit. This privacy statement applies solely to information collected by us through the Site.
J. ACCESS TO PERSONAL INFORMATION COLLECTED FROM YOU
Registered Users may access their Registration Profiles at any time to update Personal Information contained within that Registration Profile. Subsequent uses or disclosures of information by us will reflect those changes, but we have no ability to update any information previously disclosed to any third party.
You may request deletion of your Personal Information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
The Site has security measures in place to protect against the loss, misuse, and unauthorized alteration of Personal Information in Company’s possession and control. For example, whenever the Service requests that Registered Users provide sensitive information, that information is encrypted with industry standard encryption techniques. When you are viewing a secure page within the Site, such as our checkout form, an icon of a padlock will appear as “locked” at the bottom of web browsers such as Google Chrome, but the same icon will appear as “unlocked” when the user is merely “surfing.” We currently use an encryption program known as “SSL,” or “Secure Sockets Layer.” To learn more about SSL, go to https://www.ssl.com. Credit card authorization requests are sent using the same encryption technology.
Please be aware that, although we endeavor to provide security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of Personal Information or Non-Personal Information arising in connection with the theft thereof. Likewise, Registered Users are responsible for safeguarding the confidentiality of passwords to any Services, and we bear no liability for access to, or use or disclosure of, Personal Information, if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or negligent) of a password.
If you have any questions about our security measures, you can contact us at support@ThinkOutsideBoxes.com.
K. CHANGES TO THIS POLICY
L. CONTACTING THE COMPANY