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Give the gift of outdoor exploration to your young explorer!

 Last Minute Gifts? Use our downloadable gift certificates here!

Think OutsideBoxes
  • Subscription boxes
    • Think Outside (Ages 7-16+)
    • Think Outside Junior (Ages 4-7)
  • Pricing
    • Think Outside (Ages 7-16+)
    • Think Outside Junior (Ages 4-7)
  • Gear Shop
  • Blog
  • Education
  • Subscribe

Frequently Asked Questions (FAQs)

What is the recommended age range for children subscribing to Think Outside?

Our programs were created for a wide age range. Think Outside Jr. is designed for children ages 4 – 7, while our regular Think Outside program is best suitable for ages 7 – 16+. Depending on the interests of your child and parent involvement, the regular Think Outside program can also be interesting for younger children. The Think Outside Jr. focuses on the What & Why questions of nature and making it fun for kids to play outside and our regular Think Outside program is designed to help children gain confidence in the outdoors with our challenges and education with quality outdoor gear that can grow with them.

What's the difference between your two programs?

Our programs were created for a wide age range. THiNK OUTSiDE Jr. is designed for children ages 4 – 7, while our regular THiNK OUTSiDE program is best suitable for ages 7-16+. Depending on the interests of your child and parent involvement, the regular THiNK OUTSiDE program can also be interesting for younger children. The THiNK OUTSiDE Jr. focuses on the What & Why questions of nature and making it fun for kids to play outside, while our regular THiNK OUTSiDE program is designed to help children learn new skills and gain confidence in the outdoors with our challenges and education, providing quality outdoor gear that can grow with them.

How do you develop the content and materials for Think Outside?

We have partnered with several companies to carefully source outdoor products suitable for young adventurers. Our content is curated from credible online and print sources and in partnership with teachers, and activities are tested with children of various age ranges.

How much does the subscription service cost?

We offer several different pricing plans. Please visit our Pricing sections for more details on each of our plans.

What is the billing and shipping schedule?

Your credit card will be charged immediately based on your selected pricing plan. Our processing renewal date is the 25th of each month. Please note that we bill in advance of packages being shipped in order to process the shipments. Your Intro box will ship within 10 business days of your initial order date. All subsequent boxes ship out around the 5th of each month.

How soon after I place my order will my subscription start?

Your Intro box will ship within 10 business days of your initial order date. All subsequent theme boxes ship out around the 5th of each month using USPS or UPS shipping.

When will my box arrive?

Your first package will ship within 10 business days of your initial order date. All subsequent packages ship out around the 5th of each month using USPS or UPS priority shipping. In most cases, your packages will arrive within a few business days after shipment. International shipments can take several weeks as the box will need to be processed through customs. In some countries, such as the UK, extra custom charges outside of our control may apply at receipt of the package.

When will my subscription end?

Both of our THiNK OUTSiDE subscriptions are designed as a year-long program. Your subscription includes your Intro box plus 12 monthly themed boxes. Your subscription will automatically end after you received all 13 boxes. If for any reason you are not satisfied, you can cancel anytime prior to your next renewal.

What is your cancellation policy?

You can cancel a monthly subscription anytime after the first box ships. Please cancel by logging into your  "Account” and select the subscription you'd like to cancel.

If you'd like assistance with your cancellation, please contact us at least two business days prior to your subscription’s auto-renewal date by emailing us at Support@ThinkOutsideBoxes.Freshdesk.com.

NOTE: If you don't cancel by 6:00 PM EST the day before your next billing date if you do not wish to receive that month’s box. Cancellation requests received after this date shall take effect the following month. 

Multi-month subscriptions (pay every 3 months or every 6 months) can be cancelled anytime prior to your subscription’s renewal date. The change will not take effect until the original multi-month term has ended and any prepaid boxes will continue to ship out.

Full-year prepaid subscriptions automatically expire after the year is complete and are non-refundable. For more information, please see our Terms of Service.

How do subscriptions work for siblings?

Families can order individual subscriptions for each sibling, or they can share one subscription amongst multiple siblings. If purchasing multiple subscriptions for your family, we automatically apply a small sibling discount on renewals when boxes are shipped to the same address.

You can also purchase one box for your children to share. Please note that sharing one subscription only provides one set of outdoor gear. However, you can purchase additional gear, such as a backpack, with your first order by visiting our Gear Shop!

How can I update the address associated with my subscription if I move?

You can update the address information on your account by logging into My Account. To update your address, please do the following:

1. Login to “My Account”
2. Click on “Subscriptions” on the top banner
3. Select the subscription that needs updated

4. Update the shipment address as appropriate

Please note that the address changes should be made by the 27th of a calendar month to ensure shipment of the next theme box to the new address. If we need to resend a box to a different address, additional shipping charges may apply.

If you have questions, feel free to email us at Support@ThinkOutsideBoxes.freshdesk.com.

How do I update my subscription payment information?

You can update the payment information on your account by logging into My Account. To update your subscription payment method, please do the following:

1. Login to “My Account”
2. Click on “Subscriptions” on the top banner
3. Select the subscription that needs updated

4. Update the payment as appropriate

Please note that the payment updates should be made before the 25th of a calendar month to avoid issues with renewal payment processing.

Note: If your subscription is on hold, contact us at support@thinkoutsideboxes.freshdesk.com to request the subscription be reactivated for billing updates.

 

Can I indicate a different address for the first box?

Yes. We can ship the first package to you and have the remainder of the subscription shipped directly to the child. Just enter your own address in the shipping address field for the first order. After the first shipment has gone out, you can update the shipping address under My Account. If you need help, feel free to email us at Support@ThinkOutsideBoxes.Freshdesk.com.

My subscription is on hold. How do I reactivate it?

If your subscription is currently showing an “On hold” status, plesae email us at Support@ThinkOutsideBoxes.freshdesk.com.

If I am a homeschool parent, how can I use this service?

Our boxes for ages 7-16+ include a 28+ page educational and hands-on activity booklet that can serve as a parent’s curriculum and a supplement to a teacher’s manual or lesson plan. Each month’s booklet includes activities to teach outdoor sciences and STEM-focused topics, such as water filtration, pulley systems, astronomy, and more. Along with the gear and reference cards, our year-long curriculum helps to foster creativity, encourage strategic thinking, and promote empathy.

 

Our THiNK OUTSiDE Junior program for ages 4-7 helps answer some of the “why” and “what” questions kids have about the natural world. Developed with the help of teachers, these package come with a 16+ page educational and hands-on activity booklet, toys and gear to practice new skills, outdoor bingo, and much more. Get your kids excited about the outdoors!

Do you work with any charter schools?

THiNK OUTSiDE works with many charter schools to allow parents the opportunity to add our program to their home curriculum. If you would like for THiNK OUTSiDE to be included within your charter school’s vendor list, please reach out to purchaseorders@thinkoutsideboxes.com. You can also visit our Education page to see which charter schools are already partnering with us.

How much does shipping cost?

Shipping within the U.S. and Puerto Rico is always free. International shipping is also available in select countries for an added cost. Orders shipped to Canada will include an additional $5 shipping fee. Always feel free to contact us at Support@ThinkOutsideBoxes.Freshdesk.com to see if we could ship to your country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover).

Do you ship to P.O. Boxes, APO addresses, and US territories?

Yes, we ship to P.O. Boxes, APO addresses, and US Territories using USPS or UPS shipping. If you have concerns that you can’t be serviced via USPS, please reach out to us at Support@ThinkOutsideBoxes.Freshdesk.com.

Do you charge sales tax?

Sales taxes are collected where required by law. Taxes will be calculated at checkout.

I received a gift card. What are my options on using it?

Now that you received a gift card to our website, you have several options to use it:

Sign up for a subscription(s) and enter your gift card code during check-out.
Go to our shop page at www.thinkoutsideboxes.com/shop and browse through our cool products. Once you added all your items to your cart, enter your gift card code during check-out.
If you already have a subscription or you have a gift card balance that you want to apply to your current subscription, simply log into your account at www.thinkoutsideboxes.com/my-account and go to Subscriptions. Turn on the toggle “Pay with gift card balance”. This will automatically apply any gift card balance to your next renewal(s).

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MISSION STATEMENT

To instill a love of the outdoors in children and provide them with knowledge and skills to improve their confidence and appreciation of the natural world.

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All packages shipped within 10 business days of order via USPS or UPS.

 

 

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